Amazing customer service, accommodation, food. Expensive but worth every penny

Nice place, good food 👍

Great terrace, good food, great location

Nice looking place. Restaurant service friendly but avoids to ask if people want to drink anything. Probably to busy?

Very tasteful. Friendly personnel.

Nice hotel on fabulous location. Rooms are well equipped but those overlooking the OLV square are very noisy though.

Perfectly located, right in the heart of the city. Rooms really comfy, great design, really classy and close to the shopping area!

Brilliant hotel in a lovely location. Amazing basement restaurant!

I didn't stay at the hotel but went to the restaurant for a Christmas dinner. Overall everything was fine: nice place; good service; good location; good food... only the meat (pigeon) was overcooked and unpleasant to chew.

Very nice hotel, very friendly personnel and beautiful and interesting breakfast space.

Lekker gedronken, terras helaas niet in de zon en het personeel vond onze groep wat te groot (15 personen) op het terras

Good food, but very busy so took awhile for our orders

Very good service and nice rooms!

Beautiful basement and great service at the restaurant

The toilet was very beautiful, and it was nice that it was free. I was just a guest for toilet visiting, and normally it's quite hard to find a publicly accessible toilet in Maastricht.

The intimate square is attractive even on a bleak February day, the restaurant offers fine dishes, the waitress was very nice and so were the receptionists.
One negative point, concerning disabled guests: on request we got a nice room just opposite the elevator, but the hotel entrance is not suitable for entering with a weelschair or rollator (it could be, but the road is blocked with plants and tables and chairs; the receptionist would only believe it as I pointed it out, but I do not have the impression he is going to change it.). Also the door itself is very heavy to open.